Call if you can. Text if you can't phone image.

When to use it

Calling is the best and fastest way to reach 9-1-1. But you should text if: 

Mute Button

You’re deaf, hard of hearing, or have a speech disability.

Police

You’re in a situation where it’s not safe to call 9-1-1 for help.

Ambulance

You’re having a medical emergency and cannot speak on the phone.

How it works

How Text-to-911 Works

  1. 1. Enter the numbers 911 in the “To” field
  2. 2. Text the exact location of the emergency
  3. 3. Briefly describe what kind of help you need
  4. 4. Push the “Send” button
  5. 5. Respond to any questions
  6. 6. Follow instructions
  7. 7. If you’re driving, pull over when it’s safe. Do not text and drive!

FAQs